FAQ - Pickleball
Pickleball Curious? You're in the Right Place!
Absolutely not! Our leagues welcome players of all skill levels, from "dinking" newbies to seasoned pros. Our smart scheduling system pairs you with fellow players of similar abilities, and adjusts each week based on your performance.
Complete the initial skill level survey (found in your order confirmation email) to the best of your ability. This helps us find your perfect pickleball match for the first week. After that, your matches will evolve based on your on-court performance!
- Comfort is Key: Wear comfy athletic clothes and supportive shoes (think tennis shoes with ankle support).
- Hydration Station: Bring your favorite water bottle to stay refreshed.
- Paddles & Balls: Your League Runner will provide details about the facility, including paddle rentals and ball availability.
We understand life happens! While we encourage you to be available during the league's playtimes, we'll do our best to accommodate any scheduling conflicts you may have. Just let your League Runner know in advance. However, we cannot guarantee you will play at specific times week over week or that we will be able to accommodate all time requests / alterations.
Your League Runner will share the weekly schedule at least 3 days before your league plays, usually via email or our upcoming app.
- Absence Notice: Let your League Runner know at least 3 days in advance if you can't make it. This allows us to adjust the schedule smoothly.
- No-Show Policy: A $30 no-show fee applies if you miss your court time without prior notice.
- Finding a Sub: If you can't make it, find a sub to play in your place to avoid the fee.
- Check-In: If your partner doesn't show, check the GroupMe to see if they have an update.
- Find a Replacement: Look for available players within the facility or message on GroupMe to see if anyone is nearby!
- No-Show Fee: If no replacement is found, you'll receive a portion of the no-show fee from the absent player.
- Where do I enter my score after playing? Your League Runner will provide a Google Sheet where you can easily enter your scores after each match. Please submit your scores within 24 hours for accurate rankings the following week.
- How are rankings made? Rankings are initially based on your skill survey and then adjusted weekly based on your match performance.
- Court Order is Not Ranking: Court order can shift due to player absences, so don't get too hung up on it!
Don't worry! Your ranking won't be significantly impacted by missing a single week.
- League Runner: You'll receive a "Welcome" email from your League Runner within 2 weeks of your league start.
- Support Team: If you have questions and haven't received the email, reach out to our support team here.
- Injury Disclaimer: While we prioritize safety, Silly Sports is not liable for any injuries sustained during league play.
- Injury Policy: If an injury prevents you from continuing in the league, please contact your League Runner for a potential refund.
If you require a refund due to injury, significant changes in availability (e.g., relocation, job change), please contact our support team here.